GiftTree Reviews

GiftTree offers a vast collection of thoughtfully curated gift baskets. Some popular options include the As Good As Gold Classic Gift Basket, which includes a variety of sweet and savory snacks, and the 5th Avenue Grand Wine Gift Basket, featuring Founders Vine Russian River Pinot Noir and Istro Cabernet Sauvignon Alexander Valley. Other popular choices are the Encore Gourmet Gift Basket, Metropolitan Gourmet Gift Basket, Broadway Chocolatier, and Golden Gourmet Classic Gift Basket. For those looking for premium options, the Grand Indulgence Gourmet Gift Basket and Hampton's Country Estate Wine Basket are excellent choices. GiftTree also offers a special collection called Giving Tree that showcases a variety of gift boxes with goodies made by women-owned companies, minority-owned startups, and small businesses donating back to causes they believe in.

GiftTree offers a wide range of gifts for every budget. Prices start at $39.95 and can go as high as $2,000 in the premium wine & champagne-curated-collection. Free Shipping is offered on all gifts. The new arrivals section features items such as the Cocktails at Bissinger's Truffles for $49.95, Rochioli Estate Pinot Noir Wine Crate for $119.95, and Party in the Park Picnic Gift Box for $69.95. The price range of GiftTree's new gifts and gift baskets starts from $39.95 and can go as high as $2,000. The site also offers sales where customers can save up to $60 off on selected items.

GiftTree is a well-known brand that offers a variety of gift baskets. Their popular products include Wine, Fruit, Gourmet, and Champagne gift baskets. They have a collection called Giving Tree which supports women-owned companies, minority-owned startups, and family-owned businesses committed to meaningful causes. They also offer Best-Selling Gifts and New Arrivals for customers looking for trending and unique gift ideas. GiftTree prides itself on its selection of exciting gifts, handcrafted notecards, and exceptional customer service. They also offer Free Shipping on all gifts. Their prices range from $39.95 to as high as $2,000 in their premium wine & champagne-curated-collection. Their best sellers include the As Good As Gold Classic Gift Basket and The 5th Avenue Grand Wine Gift Basket. These baskets feature a delicious collection of treats like gourmet popcorn, sumptuous chocolates, cookies, seasoned nuts, and more. They also offer wine-inclusive baskets for those looking for a more luxurious gift option.

To contact GiftTree customer service, one can call 888.777.5611. The call center hours (EST) are Monday - Friday 9:00 AM - 6:00 PM. The center is closed on Saturday and Sunday. Additionally, one can reach out via email or start a Live Chat on their website.

GiftTree, an online gift service, offers a variety of payment options for its customers. The accepted payment methods include Visa, MasterCard, Discover, American Express, Apple Pay, PayPal, and Diner's Club. These options provide flexibility for customers to choose their preferred method of payment when purchasing products from the site.

GiftTree's Return Policy states that perishable, fragile, and personalized items cannot be returned. However, they do have a GiftTree Guarantee that ensures customer satisfaction. If a customer is not happy with a purchase, GiftTree will provide a replacement, refund, or credit after the customer contacts their customer service team.

As for the Shipping Policy, GiftTree offers a flat standard shipping rate of $12.43 per gift. They also offer expedited shipping for quicker delivery, but the cost will vary. To see the cost for a specific gift, customers need to add the gift to their shopping cart and enter the delivery zip code. It's important to note that during the warm summer months, GiftTree restricts the amount of time a gift can be in transit to avoid any spoiling from happening. If the delivery location is beyond a 2-day transit window from any of their offices, they may require expedited shipping.

The GiftTree Guarantee is a promise of 100% Satisfaction. All products ordered from GiftTree are covered by this guarantee, ensuring that the gift will arrive to the recipient in quality condition. If the recipient is not satisfied with the quality of a delivered product, the customer service department should be contacted immediately. They will provide a replacement, credit, or refund.

However, there are some conditions. Fresh products, perishable, personalized and fragile products cannot be returned. If the quality doesn’t meet expectations, these products are covered by The GiftTree Guarantee. Non-perishable items should be returned within 30 days of delivery in their original packaging, after contacting the customer service department. Non-perishable returned items must be sent to the GiftTree return address, from the location that package was originally mailed. Full merchandise credit for future purchases will be received. Shipping is not refundable.

In terms of substitutions, every effort is made to guarantee total satisfaction. If a gourmet food item or specialty container is out of stock, the gift recipient will receive a similar item of equal or greater value. Gifts containing temperature-sensitive items (such as chocolate) may not be available to ship during summer months of May through September. During these months, these items will be substituted for items of equal or greater value.

To get in touch with GiftTree customer service, there are several options available. One can reach out via phone by dialing 888.777.5611. The call center hours (EST) are: Monday - Friday 9:00 AM - 6:00 PM, while it remains closed on Saturday and Sunday. Additionally, there is an option to chat online with a customer service representative during normal business hours. For any queries or comments, one can also send an email. The response is promised to be prompt and friendly.